1. Returns
At Gee’d Up Hoodies, we want you to be fully satisfied with your purchase.
If you are not happy with your item, you may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused, unworn, and in the original condition.
- All tags must still be attached.
- The item must be in the original packaging.
Items not meeting these criteria may be refused for return.
2. Refunds
Once your return is received and inspected, we will notify you via email about the status of your refund.
If approved:
- Your refund will be processed to the original payment method.
- Please allow up to 7 business days for the refund to appear in your account.
Shipping fees are non-refundable.
3. Exchanges
Exchanges are possible only for items that are defective, damaged, or incorrect.
If you received a faulty product:
- Contact us immediately with photos of the issue.
- We will replace the item at no extra cost (subject to availability).
4. How to Return an Item
To start a return:
- Email support@geeduphoodies.au with your order number and reason for return.
- Follow the return instructions provided by our support team.
- Ship the item back using the address we provide.
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
5. Contact Us
If you have any questions about refunds or returns, please contact:
📍 Address: 117 Lansdowne Street, Penshurst NSW 2222, Australia
📞 Phone: +61 405 737 714
📧 Email: support@geeduphoodies.au